SUMMARY Experienced IT management consultant whose key industries are Public Sector, Utilities and Healthcare. Focus includes project management and quality assurance (QA) / independent verification and validation (IV&V) monitoring of the implementation of tools and programs, and reengineering for transformation initiatives. Significant hands-on business process redesign and change management experience, particularly in large scale CRM, ERP, EMR and billing / revenue systems (both COTS and custom), through implementation and design of technology changes and work flows across all areas of the system development life cycle. Over twenty-five years of experience with large-scale, complex, business transformation and organizational design engagements. ACCOMPLISHMENTS * Established leading edge QA/IV&V and implementation methodologies in Big 4 consulting firms leveraged by multiple sectors. * Facilitated remediation of system integrator practices required for successful and robust project implementations. * Implemented process redesign initiatives to achieve cost savings, increased turnaround time and workload reduction.
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