EXPERIENCE SUMMARY Certified Professional Life Coach, Master Practitioner Few years experience in life coaching and mentoring with clients in multicultural relationships, health and wellness, anxiety, stress and depression. Certified by the Institute for Professional Excellence in Coaching. Business Objects Certified Professional - Crystal Reports XI. Over 10 years experience developing complex reports using Crystal Reports and 3 years Crystal Enterprise for insurance, financial, medical, manufacturing and decision support applications. Expert level knowledge of advanced reporting features, including cascading parameters, custom functions and sub-reports. Developed SQL queries, views and database stored procedures to improve report efficiency and implement complex reporting requirements. Worked primarily with Oracle databases using SQL and PL/SQL, also worked extensively with SQL Server and MS Reporting Services. Extensive experience working closely with end-users and managers to analyze and define requirements and verify the correctness of report output. Documented reports and instructed end-users on how to run them. Trained client developers on Crystal Reports design methods and approaches. Total of 17 years in IT at technical levels ranging from Instructor, Programmer, Analyst to Reports Developer and documentations.

Highlights:

• Crystal Reports
• Financial
• Microsoft SQL Server
• Oracle
• Servers
• Stored Procedures
• Applications
• Lotus Freelance
• Database
• Microsoft Access