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Delighting customers is key. Increase proficiency by identifying weaknesses in processes via automation, efficient documentation and teamwork collaboration. Train new and existing employees to ensure necessary information is shared. I am a key member at learning and resolving issues along with helping others grow. Additionally, I add value by listening to leadership's desires and perform company objectives. Technical Skills...
Tags for this Online Resume: HyperText Markup Language, Support, Technical Support, Cisco, Cisco Certified Network Associate, Cisco Routers, Desk Top Support, Desktop Computer, Firewall, Network Support
Over Twenty years of progressive responsibility in telecommunications servicing customers Specialized experience in project management, telephony and local number portability (LNP) Knowledge of pricing, contracts, technical applications and many aspects of telecommunication services Organized self-starter with the ability to manage time and a variety of tasks effectively to achieve goals and meet customer needs Professiona...
CAREER SUMMARY Accomplished Sales Professional with a history of outstanding results. Innovative at identifying client needs, solution selling, and maintaining long-term customer relationships. Talented at aggressively hunting for new clients and closing business. Effective and confident communication with decision makers.