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Current role Technology Lead Summary Heading an offshore team (India & PRC), also supporting the sustenance program for Starbucks Supply Chain systems. * Responsible of supporting the entire Supply chain processing and Inventory maintenance for Starbucks U.S.A and EMEA (PROD/DEV environments.) * Critical supply chain planning process which involves ASCP planning, Item master setups, EDI, OTM transmissions and many other tec...
My objective is to help an organization to move forward in IT delivery to the business. I am a great communicator and have built great delivery teams. I build relationships with my team and various business units through good honest communications, trust built over time, and respect for all involved. I have managed teams of over 30 people including FTE's, contractors, and consultants.
Challenging and fast paced environment that needs the right technology executive.
Lead IT Position in Local Company near Sparta, Wisconsin
I'm a 20 year retired Air Force Veteran, organized and goal-oriented, with more than seven years experience in project management and strong customer focus, Analytical problem-solver, able to anticipate issues and create new systems that streamline operations, resolves concerns and improves efficiency. Skilled in building excellent rapport with clients and team members and able to see the big picture, delegate effectively ...
Operation Lead WNS GLOBAL SERVICES PVT. LTD CLIENT: SITA Jan 2015 - Till Date Key Responsibilities * Handling team of 7 members. Supervising SITA Operations for rendering and achieving quality services providing customer support ensuring minimum TAT and zero defects. Maintaining cordial relations with customers to sustain the profitability of the business (ROI). Customer Delight by delivering Superior quality of Service.
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