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Contribute skills and past experience as a valued member of the IT or Customer Support team. INHERENT SKILLS: Process and detail-oriented Team collaboration OBTAINED SKILLS: System Installation and Test Technical Support Process Documentation Technical Writing, Course Development, Training Microsoft Word, PowerPoint, Excel, Outlook
Ideal Companies: Cisco,
I have worked in various IT Technical settings including IT Help Desk Specialist for a pharmaceutical company and a CADD system managed by the UNIX OS. I have specialized training in setting up new users, managing roles and name changes, and terminating accounts when employees leave. This expertise came from working closely with HR in managing user accounts. Working with the lifecycle of assets is another area I have a h...
a company that can use my abilities to see problems quickly and translate the technical to everyday language and examples, so customers and other technicians know what can be fix and what must be done to solve problems. I am a fire and forget network technician looking to work for a company that has opportunities for me to grow and to use my abilities to their fullest.
Tags for this Online Resume: Local Area Network, Microsoft Internet Information Server, Blackberry, Wireless, Compaq, Compaq ProLiant, Lan/Wan, Microsoft Nt Server, Microsoft SMS, Microsoft Windows NT