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I want to use my education and experience to succeed in a successful career. I am loyal employee that will put in 110% to succeed in representing their brand and products. I am accomplished in increasing sales and growing customer numbers and maximizing profits.
Ideal Companies: I am looking for a company that I can make my career and retire from. With my experience I believe I can help many industries with their products and keep their reputation of service at a great level.
Customer Service Operations Professional 20+ years Leadership Experience directing Customer Support Service for high-growth organizations Proudly served internationally as a Sergeant in the United States Air Force with Top Secret SB1 Clearance
My objective is to have a personal, measurable impact on day to day operations, targeted at driving Employee Growth and Skill Development, Customer Loyalty and Satisfaction and Profitability/Cash Flow for the company and it's investors.
Tags for this Online Resume: Engineering, Imaging, Manufacturing, Process Improvements, Professional Services, SAP, Services, Support, Technical Support, Capital Equipment, Six Sigma Black Belt, Salesforce.com, Policies and Procedures, Technical Training and Development, Field Service, Change Management, Business Process Reengineering, Analytics, Leadership, Management, Coaching
Diverse Management background within utilities, analytics, customer service and logistics supply in the military.
Strategic results-orientated professional with demonstrated expertise in planning, developing and implementing operating strategies that increase client satisfaction, maximize resource utilization, and improve efficiencies. Specialize in establishing and re-engineering internal processes, with a focus on continuous improvement and customer satisfaction.
Tags for this Online Resume: Management, Collection, Distribution, Inventory, Logistics, Variance Reports, Account Manager, Receivables, Analytics, Supply, Coaching, Leadership, Scheduler, Planner, Project Management, Cad-Ops, SAARS, SAP, ERP/MRP, ISO-14001, ISO-9001, Microsoft Office, Excel, PowerPoint, Word, Oracle, People Soft, Hyperion, CIMS, SCADA, Problem Solving, Supervisor, Military, ESUP, E-PEOPLE, PETROLEUM, OIL, LUBRICANT, Asset Suite 8
To obtain a career where I can utilize my customer service skills along with my background in sales.
Delivers exceptional organizational results through process improvements, change management & coaching.
Proven record of leadership, training, and development. Expertise in design and implementation of quality assurance and coaching programs. Strong facilitation, written and verbal communication skills. Recognized for business acumen process improvement. Competencies in recruiting, hiring and onboarding of staff from entry level to senior management. Ability to quickly learn and implement new technologies, policies, and proce...
Accomplishments Successful Operations Management 23 years * Completion of call center design, process improvement and telecommunication improvements * Execution of CRM and CRM cloud migration project * Execution in Healthcare Insurance and CMS Government Operations Leadership * Consummate Service Delivery Director in Healthcare IT, Patient Accounting Software, Electronic Health Record, Meaningful Use within the Ambulatory S...
I want to become the Vice President of Customer Service for a International company, integrating old fashioned relationship building with proven strategies of up selling and Customer Retention. With increased customer satisfaction, the last step of probing for referrals becomes easier.
Ideal Companies: Selling Aerospace products
I am a results-focused participative leader offering 25 years of progressive leadership experience in customer service, finance and operations. I am a passionate advocate for the customer and their needs. I have a keen interest in delivering quality outcomes with solutions that achieve the best outcomes for customers while improving operations, quality and efficiencies for the organization. I am certified in process impr...
Tags for this Online Resume: Quality, Quality Assurance, Quality Control, Customer Service, Management, Financial, Financial Reporting, Outsourcing, Customer Excellence, Call Center, Recruiting, Talent Selection, Leadership, Financial Clearance, Revenue Cycle Management, Marketing, Sales, Customer Satisfaction, Performance Management, Project Management, Process Improvement, Six Sigma, Customer Onboarding, Account Management, Talent Development, SAP CRM
looking for a position where there is opportunity for growth within the company.
Ideal Companies: boxingclub.com
Tags for this Online Resume: finance
Tags for this Online Resume: Chemistry, Automotive, Test, Engineering, Instrumentation, Problem Solving, Problem Solving Skills, Support, Business Development, International Sales, New Business Development, P&L, Product Development, Sales, Support, Technical Support
I love to win but mostly I love a TEAM winning! I have served in several leadership roles in Retail Operations Management and Customer Service which have all shown improvement due to my hard work, tenacity and building powerful and effective teams. I am an approachable leader who provides structure, articulates clear instruction and policies, and rewards success while coaching other team members to help strengthen their ski...