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Online Resumes with "Advanced Troubleshooting"



System Administrator - 3 Years of Experience - Near 32837

Critical thinker who addresses customer support issues quickly and efficiently also ability to work independently in a fast paced environment. Effectively identifies problems using advanced troubleshooting skills. With over four years in technical and customer support roles haven increased the department's efficiency more than 50% in the past two years. Ability to contribute to a positive work environment. Fluent in Spanish.

Tags for this Online Resume: Management, Software, Active Directory, Configure, HP, Microsoft Active Directory, Dell, Powershell

Project Manager - 10 Years of Experience - Near 75001

Summary I am an IT Professional with multiple skill sets and a passion for learning new technology. I have proven experience working with various groups in the Healthcare, Communications and Internet Technology Management Enterprises. I have led initiatives with new policy implementation and process streamlining to provide cost saving programs to various companies. I have a passion for Quality Assurance and Project Manageme...

Tags for this Online Resume: Black Belt, Project Manager, PMI Member, PMP testing in 2 weeks, Automation, AVAYA, Black belt, Cisco, Communications, Corporate Training, Customer Service

Web Developer - 10 Years of Experience - Near 77095

SUMMARY IT Manager and Specialist, Social Media and Digital Marketing Expert, Infrastructure Specialist, and Web Developer, offering an impressive record of problem solving troubled projects, developing new launch plans and executing to successful completion. Determined to deliver high-quality user-friendly products and training to assist corporate successes and profitability. * Enterprise platforms NetSuite Administrator K...

Tags for this Online Resume: Management, Desktop Computer, Software, Switches, Web, Web Development, Web Technologies, Email, Information Technology, Microsoft Windows, SEO

Supervisor - 4 Years of Experience - Near 75234

Summary Technical Support Supervisor with 20 combine years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Customer Support Leadership with 20 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills. Exceptional telephone etiquette Vast technical knowledge

Tags for this Online Resume: Insurance, Underwriter, Underwriting, Troubleshooting, Policies and Procedures, Support, Technical Support, Call Center, Management, Pricing

System Administrator - 5 Years of Experience - Near 20788

I have 5+ years of creative and proactive system administration and IT analytical skills in multiple OS systems and software applications. Have vast experience with identifying problems using advance troubleshooting and analytical skills to support client needs. As well having experience planning, executing, implementing maintenance on Linux/Unix servers. In addition, I embraces the principles of enterprise resource plan...

Tags for this Online Resume: Linux, Management, Remedy, Troubleshooting, Unix, Web, Web Applications, Web Technologies, redrat, centos, manger, leader

Engineer - 10 Years of Experience - Near 85710

PROFILE A detail oriented, analytical Support Engineer adept at resolving complex technical issues. Effectively identifies problems using advanced troubleshooting skills. Successful experience in assisting internal and external customers in solving complex technical issues. Performs superior work under the pressure of rigid deadlines. Uses team collaboration, leadership and alignment to meet the objectives of the organization.

Tags for this Online Resume: Assessments, Forecast, Process Improvement, Support, Team Lead, Hardware Troubleshooting, Hardware/Systems, Troubleshooting, Agile, Attention to Detail, product support engineer

Operations - 19 Years of Experience - Near 29720

Summary * Senior Voice Engineer with over 12 years of experience supporting large scale enterprise environments. * Very skilled with Avaya environments and Avaya administration, with experience on G450/G650, Avaya CMS, Avaya PBX, and CSX for patching, implementation and advanced troubleshooting. * Extensive experience with Codec services and Networking Protocols. * Over 12 years of experience with call center design and arc...

Tags for this Online Resume: Microsoft Windows 7, Windows 7, Gateways, AVAYA, Infrastructure, Services, Cisco, Cms, Codec, Voice

Application Support - 13 Years of Experience - Near 37922

SUMMARY Senior Support Analyst with 13 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills.

Tags for this Online Resume: Co-Pays, Insurance, Support, Bridges, Complaints, Configure, Desktop Computer, Documentation, Negotiation Skills, Technical Support, sql

System Engineer - 3 Years of Experience - Near 46307

Installed Michigan-City, IN. Configured and Troubleshoot windows XP and 7 Devices. * Perform advance troubleshooting with telephones epic scanners printers monitors keyboards/mouse and computer hardware/software * Maintained 94% over the phone support and 96% in person support * Perform break-fix support for xp and windows 7 Perform imaging on both xp and Windows 7 (Windows Migration) *

Tags for this Online Resume: Management, Complaints, Encryption, Information Technology, Microsoft Windows, POS, Progress, Support, Active Directory, Dell

Quality Assurance Specialist - 19 Years of Experience - Near 95747

Summary My objective is to leverage my professional experience while continuing to be challenged. I have over 19 years' experience in cross platform Applications and OS level testing including expert knowledge in quality assurance methodology and advance troubleshooting scenarios. I have the distinctive ability to expand my knowledgebase to match the needed requirements on demand and on target. * Maintains expert level prod...

Tags for this Online Resume: Java Programming Language, Test, Test Plans, Asset Liability Management, Linux, Quality, Agile methodology, Audit, BASIC Programming Language, Business Intelligence, java, javascript, c#

Network Security Engineer - 7 Years of Experience - Near 94538

Experience Summary: Around 6+ years of professional experience in Monitoring, Engineering, Configuring large enterprise Networks. * Strong hands on experience on Palo Alto (3020/5020), Checkpoints (R65/R77), ASA (5500 Series), Juniper (Net Screen 204). * Implemented Policies on Palo Alto for Security, QOS, Policy Based Forwarding (PBF), Decryption, Application Override, DOS and Zone Protection. * Experienced in handling cen...

Tags for this Online Resume: Cisco, Open Shortest Path First IGP, Security, Border Gateway Protocol, Connectivity, Management, Routers, Switches, Troubleshooting, DHCP (Dynamic Host Configuration Protocol)

Aerospace Engineer - 8 Years of Experience - Near 20781

AREAS OF EXPERTISE * Database creation * Database /system Backup and recovery * System Monitoring and Performance tuning * Database/system Upgrade and Migration * Data integrity and security * Oracle High Availability Architecture (HA) involving Oracle RAC and Data Guard * Advanced troubleshooting * Hardware and software support and troubleshooting

Tags for this Online Resume: Linux, Microsoft Windows, Oracle, Security, Configure, Oracle Database Administration, Database, Database Design, Management, Active Directory