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heather j

Dynamic and Experienced Customer Service

Occupation:

Customer Service Representative

Location:

Richardson, TX

Education Level:

High School/GED

Will Relocate:

No

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Dedicated customer service professional offering three years of call center experience and six years customer service experience in the restaurant and hotel industry. Seeking a Customer Service or Account Representative position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.

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CollapseAccomplishments

Highlights:

Promoted to account liaison.

Companies I like:

Any Healthcare agency such as United, Cigna etc..

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CollapseResponsibilities

Promoted to account liaison in communicating with special client group. Responsible to instruct new hires in phone techniques and data-entry processes. Exceeded AHT and quality expectations.
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