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Armando O

High-energy with a no-excuses attitude and up to any task.

Occupation:

Information Technology Manager

Location:

Tucson, AZ

Education Level:

Master

Will Relocate:

YES

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I am conscientious in my personal and professional life. I take pride in myself and my work, and derive considerable satisfaction from doing an assignment well. I cope well with high-stress situations and can manage people and a variety of projects simultaneously.

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COMPANY POSITION HELD DATES WORKED

Pima County Sheriff Department (Confidential) 3/2003 - 4/2007
Zumba Computer Consulting (Confidential) 4/1994 - 4/2005
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SCHOOL MAJOR YEAR DEGREE

Warren National University MIS (in progress) 2007 Master Degree
Warren National University MIS 2006 Bachelor Degree
Pueblo High School General Education 1989 High School/GED Degree
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Highlights:

• Configured, managed and troubleshoot in excess of 1500 Windows desktops, laptops, and thin clients.• Trained more than 10,000 students, clients and staff to use Microsoft Office applications to include Word, Excel, PowerPoint, Access, Outlook, Project and Publisher.• Configured, managed and troubleshoot over 60 Novell and Windows servers with Active Directory, DNS, DHCP, group policies, logon scripts.• Configured, managed and troubleshoot network hardware including hubs, switches, routers, CSU/DSU, Firewalls, ST fiber-optic cable, RJ-45 twisted pair cable, leased lines, TCP/IP, IPX/SPX, Proxy, Lucent Portmaster and Avaya Server.• Managed various servers running Windows, Linux and Unix servers with Exchange, Tivoli, WSUS, SMS, Anti-Virus, Blackberry Enterprise, IA Pro, Criticall, Accumax, Groupwise, SQL, Veritas, HP JetAdmin, DB2 and Apache• Created, deployed and maintained 28 operating system images for various Windows desktops, laptops, and thin clients.• Instructed local college students in Network Essentials, Operating systems, A+, Windows workstation & server, Network Protocols and Network Architecture.• Configured, managed and troubleshoot in excess of 300 HP, Kyocera, OkiData and Epson network printers, from general maintenance to complete maintenance kit replacement.• Trained various client staff on propriety software and application modules.• Deployed software updates and upgrades using MSI package builders, Remote Installers, R-server and Tivoli Endpoint manager. • Converted and redeployed several Novell servers to Windows servers.• Managed and prepared budgets, invoices, A/P and A/R using various accounting software.• Created Patient databases and reduced Medicare billing by over 30 minutes per patient.• Created Financial Forecast database and increased input productivity by 25%.

Companies I like:

IBM, Raytheon, Dell Inc., Lockheed Martin Corp., Microsoft Corp., The Walt Disney Co., Ingram Micro Inc., Anheuser-Busch Cos. Inc.,

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CollapseResponsibilities

Manage IT and MIS departments and over see the daily operations of staff and projects.
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