Rss

Michael W

The Customer Is My 1st Concern

Occupation:

Customer Service Representative

Location:

Westbury, NY

Education Level:

Associate

Will Relocate:

YES

CollapseDescription

Customer satisfaction is s high priority. Customers make companies strive and grow. Our job is to make the customer happy so that we as a company can grow with the nedds of the people

Right_template4_bottom

CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 9/1999 - Present
Right_template4_bottom

CollapseEducation

SCHOOL MAJOR YEAR DEGREE

Nassau Community College Psychology 2006 Associate Degree
West Hempstead High School General Education/Pyshcology 1998 High School/GED Degree
Right_template4_bottom

CollapseAccomplishments

Highlights:

Companies I like:

Time Warner, Geico, Direct T.V, At&T.

Left_template4_bottom

CollapseJob Skills

Left_template4_bottom

CollapseResponsibilities

Acquired OV knowledge as well as the process of porting telephone numbers Daily multi-tasking utilizing internet programs such as EMS and STI GUI. Identify and resolve customer issues in a timely manner to ensure porting takes place. Responsible for follow-up and negotiating Customer/Carrier orders in the EMS website. Assist team with the Code Red Report, Port Outs, Active Orders and Port Existing accounts.
Left_template4_bottom