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Greg H

Experienced IT Director, Project Manager, ERP Implementation, Business Analyst, Systems Design

Occupation:

Manager

Education Level:

Bachelor

Will Relocate:

YES

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Experienced IT Director, VP, or CIO preferably in the Inland Empire of Southern California (but flexible). Experience includes ERP, Project management, applications develop, and Infrastructure projects.

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COMPANY POSITION HELD DATES WORKED

Wash Multifamily Laundry System Inormation Technology Vice President 12/1998 - 1/2013
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SCHOOL MAJOR YEAR DEGREE

Cal State University, Los Angeles Business Information Systems Bachelor Degree
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TYPE TITLE URL DESCRIPTION

Website Redmond Magazine media url Online magazine devoted to all things Microsoft.

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Highlights:

Established first class IT Service Delivery organization with continuous improvement baked in Implemented ERP, CRM, Route Optimization, Mobile Field Service, and several custom apps Led 12 data integration projects resulting from mergers and acquisitions often involving non-structured data Delivered efficient IT Services that facilitated 60% company growth, while increasing headcount by only 12% Designed and implemented robust disaster recovery solution based on VMWare, and NetApp solution Implemented ShoreTel VOIP telephone system throughout the enterprise Implemented MS Dynamics Great Plains (ERP) Implemented MS Dynamics CRM for Sales Support Implemented Servigistics - Command Center / Field Service Routing (Dispatch control module, and Route optimization) Implemented Servigistics - Mobile Field Service Application (hand held computers for service technicians) Integrated all of the above applications to provide a seamless experience for users Extracted data from all above systems to support a simplified Customer Inquiry System "eLedger" Implemented ETL process to establish Data Warehouse for Business Intelligence (Cognos) Designed and implemented the following custom applications: Universal Location Setup system – guarantees address accuracy and geo coordinates Contract Management application – handles unique customer contract relationships Collection Route Scheduling System – generates efficient collection routes Automated Counting Room – attached to Coin & Currency Counting machines – generates database entries Commission Calculation / Payment system with integration to outsourced check printing vendor Customer inquiry system (eLedger) – provides 360 degree customer view

Companies I like:

NAMM California, ADP, ESRI, Amazon

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Sr. management position responsible for providing information technology services in alignment with the needs of the business Define and solve user requirements Develop and implement computer applications and solutions. Direct management of IT operations Provide strategic technology leadership to ensure value-based IT service delivery Partner with management team to align company information technology with strategic direction. Designs develop and implement comprehensive, computer based information Ensure proper maintenance of hardware and software Ensure that data is secured through proper back-ups, and data recovery strategy Oversee operational security and compliance practices Build, train, and develop IT staff and manage their performance Plan IT projects to meet company objectives Evaluate and implement IT procedures and equipment for maximum efficiency and cost containment. Develop and maintain Disaster Recovery Plan.
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