Description
AREAS OF EXPERTISE Accomplished leader; in-depth knowledge of fundamentals of network security, vulnerability assessments server administrations, cyber defense, database management, practice operations and management; able to anticipate problems and advise senior leadership with sound policy and procedural recommendations for cultivating a highly efficient performing and client oriented services Versatile, effective troubleshooter and performance driven; noted for innovation in overcoming obstacles to achieve program and project success, thriving in high-pressure situations, and adapting quickly to an ever changing environment and evolving priorities Well-developed communication, written and oral skills; experienced at developing and leading briefings, training workshops, consultations, strategy sessions, and building relationships with senior management to garner cooperation and support for major initiatives SKILLS AND EXPERIENCE Network/System Administration (Aug. 2014 to Present) • Assisted in Ethernet backbone management to support both LAN and WAN networks • Key contributor in transitioning from main frame to client/server systems, reducing total operating systems costs and increased systems performance, reliability, maintainability, and availability • Supported data center in virtualized environment with the introduction of emerging software, hardware and networking technologies. Responsible for technical and non-technical systems documentation. Provided administrative and logistic support; inventoried all network system equipment and infrastructural support material valued at over $3 million. • Developed, implement, and ensure compliance with plans, policies, standards, infrastructures, and architectures that establish the framework for the management and oversight of all IT programs. • Planned, developed, implemented, and maintained programs, polices, and procedures to protect the integrity and confidentiality of systems, networks, and data. • Consulted with customers, network administrators, and system administrators to refine functional requirements and translate functional requirements into technical specifications. • Translated technical specifications into programming specifications; develop, customize, or acquire applications software programs; test, debug, and maintain software programs. • Installed, configured, and maintained the operating systems environment including systems servers and operating systems software on which applications programs run. Test, installed, configured, and maintained networks infrastructure including hardware (servers, hubs, bridges, switches, and routers) and software that permit the secure sharing and transmission of critical user information. FACILITY MANAGER Dedicated, goal-oriented professional with 15 years of experience managing multiple levels of employees; proven skills in problem-solving, team building, organizing and prioritizing tasks, and manage demanding situations through effective quality decision making. Supervising/Management (Jan. 2007 to Present) Championed safety standard improvements and greater hygiene production rates. Interface regularly with decision makers at multiple levels to manage safety program, ensure clinic meets all OSHA and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) compliance and accreditation standards. Coordinate with doctors to change patient scheduling and doctor/hygienist work schedules, 98% increase in production rates and improvement in team moral. Key Contributions: • Led multiple functional areas including radiology, inventory, laboratory, operating rooms, hygienist rooms and examination rooms for Sewell’s Point Dental Clinic and Supship Dental Clinic, achieved and maintained 100% compliance and accreditation rate • Authored newly design scheduling practices and patient flow, obtain a 500% increase in dental hygienist production rates consecutively over a six months period • Trained over 2500 personnel on Cardiopulmonary Resuscitation and expanded Function Assistance Course, providing over $200K in cost avoidance AWARDS Professional accolades include commander’s coins, time-off-awards, customer service awards, and Civilian of the Quarter awards EDUCATION, TRAINING, AND CERTIFICATIONS Enrolled Bachelor Degree Program, Network Security ECPI University, Newport News VA Microsoft Server 2008 R2/Active Directory Management Windows Active Directory and Exchange Management Introduction to Routing and Switching Advanced Windows Server 2008R Windows Client and Server UNIX Administration Network Security Concepts TCP/IP, DHCP, DNS Protocols Professional Licenses/Certificates Phi Theta Kappa, January 2014 Vice President of Network Security Club 2014 Treasurer of Network Security Club 2014 Security Clearance, June 2007 Lean Six Sigma Green Belt Certification, December 2010 Lean Six Sigma Yellow Belt Certification, August 2010 Lean Six Sigma White Belt Certification, March 2009 Bi-Lingual FLUENT IN SPEAKING AND WRITING BOTH ENGLISH AND SPANISH LANGUAGES
