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Marva J

Outstanding Service Support Representative

Occupation:

Collections Agent

Location:

Willingboro, NJ

Education Level:

High School/GED

Will Relocate:

No

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Highly motivated professional, seeking a position which will utilize the extensive knowledge and successful experience in planning, organizing and following up multi-faceted, complex tasks and also offers opportunities for personal and professional growth.

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COMPANY POSITION HELD DATES WORKED

SEI Private Trust Co (Confidential) 11/2004 - 5/2007
Delaware Investments (Confidential) 4/1988 - 11/2004
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SCHOOL MAJOR YEAR DEGREE

Mercer County Community College General Studies 1985 Associate Degree
John F Kennedy Hight School College Preparatory 1982 High School/GED Degree
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CollapseResponsibilities

· Developed and maintained management relationship with client listing of 10 top dollar advisory firms/reps. Involved heavy interaction with internal and external clients, along with teammates, either by telephone, in person or via email in a professional and accurate manner.· Developed and maintained close client relationships through practical measures and resourceful customer service· Kept clients informed of procedure changes, product enhancements, system changes, etc. and assisted them in executing the best possible practices to more effectively use SEI services for their business needs.
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