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Rsstalented and motivated, fast & friendly customer relationship manager

I delight in finding and selling solutions for complex applications. I understand the challenges of this work, and find it fascinating just the same. My specialty is organizing the task at hand, identifying any red flags upfront, and as they occur, and enlisting the people and resources needed to drive it to an expedient, positive outcome. Travel is welcomed and not a problem.

Manager

About Me

Industry:

Management & Business

Occupation:

Manager

Highlights:

· Increased Upgrades Sales revenues by 44% in first year on the job ! · Key role in developing new multi-million dollar business opportunities in Japan · Drive a Quality Team to improve order processing & product quality. Error Reports reduced 90% · Negotiated a phased ordering process for long-lead items reducing product delivery leadtimes by ~50% · Implemented a matrixed screening system in the quoting process that increased sales revs by 20%. · Improved Sales & Product Performance by partnering with key vendors to apply new materials, fabrication and coating techniques and that enhanced the performance of my product. · As program manager, I defined market requirements for next generation system at TEM. · Chaired the Int’l Sematech EPIT Users group for TEL. Made it a key driver for factory wide CIP projects. Customer satisfaction with the team I led consistently scored among the highest of all EPIT programs.

Ideal Companies:

kiva systems
 

Education level:

Bachelor

Will Relocate:

Yes

Major Responsibilities

Quickly and actively take the role as facilitator, and with accountability to management, drive for financial success, while helping to maintain and increase positive customer relationships.

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