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RssIT Manager

I am currently employed as the I.T. Manger for Premier Trade Ltd, a national (internationally owned) manufacturing company. In my current role, I am responsible for diagnosing, troubleshooting and correcting over 400 end-user systems. I maintain constant interaction with end-users by telephone, e-mail and though the utilization of a help desk system (as implemented by myself), remote access assistance and in cases of hardware failure, face-to-face contact. Furthermore, my responsibilities include managing the entire network and server system and the provision of IT support on a company-wide basis. I am also in charge of procurement and have a budget allocation that affords me relative autonomy in terms of decision-making for Company hardware and software requirements. My experience has enabled me to become an excellent trouble-shooter and because of this, it is my responsibility to maintain the LAN/WAN, TCP/IP, NetBIOS, NetBEUI and WI-FI networks as well as routers, switches, hubs and the network, firewall and security infrastructure. Additionally, I coordinate with company directors, senior management, end-users, clients and third party contactors to anticipate system planning and design requirements for current and future system optimization. This often requires devising processes for solving specific business problems and applications, often on an ad hoc basis. Other requirements of my current role include monitoring network usage and capacity, overseeing network security integrity and troubleshooting network restriction or failed connections in routers, switches or hubs. Furthermore, I am solely responsible for the backup and recovery of the entire network as part of this responsibility I was respectable for establishing and implementing a disaster recovery plan. Other various elements of my role include conducting installation and maintenance of hardware and software systems, as well as purchasing network hardware and software applications. Additionally, of paramount importance is my involvement in securing the network, managing user access, purchasing and installing network protection to ensure against internal / external attacks such as viruses, and other system vulnerabilities. I am responsible for writing logon scripts and group policies for network access and integration, maintenance, performance and data management. I have overseen the implementation of Sarbanes-Oxley to mandate a level of data security and integrity with in the company.

Application Support

Corona, CA

About Me

Industry:

Information Technology

Occupation:

Application Support
 

Education level:

Bachelor

Will Relocate:

Yes

Location:

Corona, CA

Keywords