Senior Level Operations Management

Talented, competent, and resourceful professional, seeking a position in a company interested in motivated senior leadership. Has the ability to build and manage relationships with peers, staff, team members, customers and the general public. Possesses an excellent personal and professional performance record, with accepting and designing high impact projects. Completing them in a professional, efficient, and timely manner, with the expected outcome. Possesses solid technical and practical techniques in personnel management and team development 574-309-5605 tgrant0802@sbcglobal.net Senior-Level Operations Management Professional Profile High-performing operational manager with expertise in building and optimizing operational processes, measurement systems, and infrastructure to maximize business operations worldwide, including commercial transportation,manufacturing, and retail/service industries. Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational targets/goals Established professional with extensive scope of responsibility, proven success, and track record of delivering optimal results in high growth environments through initiatives that exceed operational performance targets and yield measurable outcomes: - operational improvements - cost reductions through improved process performance - tactical planning-planning cycle - productivity gains through measurable metrics - reduced product development times - revenue growth Areas of Expertise Operational Process Analysis Strategic Planning and Leadership Organizational Design and Development Productivity and Efficiency Improvements Project Planning/Execution Customer Satisfaction Multi Site Operations Continuous Improvement of Operational Processes and Standards Cross-Functional Team Leadership P&L Management Revenue Goal and Growth Attainment Financial Plan Development Negotiation,Persuasion and Communication Training and Leadership development Problem Solving Decision Making Planning and Deployment of Operational Assets Operating Infrastructure Professional Experience Plant Manager, LKQ Corp, South Bend IN 6/07 to Present Recruited By Division VP of $ 2.5 billion, publicly traded recycling company, with 40 plants nationwide to oversee new construction and operation of a new 20 million dollar facility. Oversee all aspects of the of the operations including employee management and full P&L responsibility in driving process improvements throughout the operation, as well as improving operating performance of application processing, policy issuance, billing, and customer service. Provide strategic direction and implemented strategic planning process enabling “ voice of the people” data to be translated into product/service requirements, thereby reducing planning time by 50 percent. Realized $ 2 million in cost savings through implementation of suggestion system. Director of Maintenance/Asset Management Freight Master Logistics, Indianapolis 1/06 to 6/07 Recruited by the CEO of a $250 million International logistics service provider. Effectively conducted negotiations of all national service contracts,new equipment/machinery purchases reducing annual maintenance cost by 30 percent Analyzed all vendor quotes and services to determine the most desirable suppliers, as well as developed a strategy for utilizing and managing vendors. Worked collaboratively and across the organization to ensure consistency in vendor management, as well as oversight business practices. Successfully navigated a full DOT audit, securing the highest Safety rating, enabling the company to maintain operational status, and pursue new business. Wrote,implemented and supervised the companies preventive maintenance and safety processes to exceed the the minimum requirements of DOT,EPA,OSHA,and the FMCSA standards. Reducing the average monthly down time of personnel and equipment from 4 to 1.5 days. Director of Operations MKM Distribution Service, Indianapolis IN 10/04 to 1/06 Attained fast track promotion through a series of increasingly responsible positions Developed and implemented quality improvement and change strategies that produced operational improvements, organizational change, increased customer satisfaction. Designed and implemented process improvement initiative, achieving $ 2 million in cost reduction. Teamed with customer service to integrate customer data into new services that both increase revenue and customer satisfaction. Orchestrated three project teams in improving business processes and ensuring optimum performance. Warehouse/Maintenance Manager D.M Bowman Inc., Indianapolis IN 11/01 t 10/04 Responsible for the daily operations of 300,000 sq ft Climate Control warehouse and vehicle maintenance shop. Wrote and Implemented Shop Preventive Maintenance processes reducing maintenance cost by 40 percent, and equipment down time by 48 percent. Wrote and implemented warehouse SOP increasing employee efficiency by 30 percent and reporting errors by 39 percent. Spearheaded improvements on driver routes increasing driver efficiency and customer satisfaction. Education Bachelor of Arts in Liberal Arts, University of Dayton, Dayton Ohio Military Experience U.S Navy

Plant Manager

Granger, IN