Experienced Manager of Information Technology

SCOTT J. MARION 3895 Briarbrooke Lane Oakland Township, MI 48306 Home (248) 373-2015 Cell (734) 934-6790 Scott@ScottsBiz.com SUMMARY Distinguished Information Systems Manager with over 20 years IT experience in the utility and automotive industries. Proven ability to grasp business needs, evaluate priorities and apply computer technologies to deliver effective enterprise solutions. Highly driven, quick learner who applies process reengineering methodology to gain efficiency and maximize use of technology and resources. Assembles and manages diverse teams to solve problems and respond to client needs. Thinks strategically, develops clear performance metrics, and delivers high-value results. * Strategic and Business Planning * Organizational Development * Building Customer Relationships * Program & Project Management * Six Sigma & Green Belt * Budget Development & Management * Process Improvements / Best Practices * Large Scale Deployments * RF Mobile Data Solutions PROFESSIONAL EXPERIENCE R.L. POLK & COMPANY, Southfield, MI 2006 – 2009 Large, privately held consumer marketing firm with operations in Australia, Canada, China, France, Germany, Japan, Spain, the United Kingdom and the United States. Its Carfax unit provides vehicle history data to consumers. Manager, Customer Application and Fulfillment Managed team of 17 application developers, local and remote, to support IT activities including application system design, programming, analysis, implementation, and 24/7 support of critical systems. Managed all aspects of IT projects and portfolio activity, including collaborating and coordinating across all IT and business segments. Established department goals and objectives. Responsible for talent selection and talent management. * Facilitated multiple Six Sigma projects that eliminated over $167,000 in operating costs within the team while maintaining a 99.8% on-time, defect-free delivery of products to end-customers. * Led mainframe migration project that moved all IT production processes to open systems and reduced mainframe costs by over $50,000 while repurposing IT resources. * Implemented a Balanced Scorecard that allowed the team to establish strategic goals, measure/report progress, and identify potential process improvement opportunities. DTE ENERGY / MICHIGAN CONSOLIDATED GAS COMPANY, Detroit, MI 1987 – 2006 A Fortune 500 Company, DTE Energy through its subsidiaries (Detroit Edison / MichCon Gas) provides electricity and natural gas sales, distribution and storage services to 2.2 million and 1.2 million customers respectively throughout southeastern Michigan. Program Manager, Energy Gas 2003 – 2006 Managed staff of 20+ IT resources, including Project Managers, responsible for internal business systems development, deployment, and 24/7 production support. Managed all aspects of project execution including: chartering, scope definition, requirements gathering, project planning, change control, risk management, and reporting. Liaison throughout the sales/project lifecycle to ensure internal IT capabilities, budget, and project progress were managed and effectively communicated for multiple / simultaneous projects. * Balanced $1.5 million budget across multiple projects that were successfully delivered to the end user. * Managed business requirements for an ERP implementation resulting in over $500,000 in cost savings through the retirement of legacy applications, hardware, and decreased IT support. * Created RFQ’s and responded to RFP’s. Successfully negotiated software/hardware license agreements to effectively manage project costs. Supervisor, Software Engineering Methods, and Staffing 2002 – 2003 Supervised staff of 50+ IT resources skilled in the use of data mining, report generation, and web development tools. Data / information were deployed to a variety of Relational Database Management System back-end architectures. Responsible for talent selection and talent management. * Guided and supported the implementation of DTE’s Reuse Strategy used by IT developers that resulted in an annual cost savings of $75,000 (http://www.computerworld.com.au/index.php/id;1252255). * Staffed enterprise wide projects with IT resources. Many projects employed agile project management methodology that significantly increased business value while reducing project risks. Principal Analyst, IT Process Management and Measures 2001 – 2002 Responsible for facilitating the definition and improvement of processes used to deliver successful technology solutions to all business units of DTE Energy. * Implemented a Process Engineering Methodology that standardized IT process reengineering engagements and provided for the efficient capture of the “as-is” and “to-be” process flows and associated documentation. * Developed and implemented Service Level Agreements to track monthly performance metrics for IT services, systems, and applications resulting in decreased response time and increased customer satisfaction. Systems Support Specialist - SCADA 1999 – 2001 System administration and application support for the natural gas production, transmission, and storage SCADA system throughout the State of Michigan. Tasks included the installation of servers, workstations, telecom equipment (T-1 and leased lines, telecom switches), network hubs & routers, and remote telemetry equipment. System platforms included UNIX Tru 64, WinNT, Win2000, SQL 7.0, and Microsfot Internet Information Server. Software applications were developed utilizing Visual Basic for Applications (VBA). * Developed and implemented a radio alarm system that reduced annual leased phone line costs by $235,000 * Upgraded UNIX and Windows based operating environments and associated programs ensuring zero downtime of key pipeline monitoring systems during the Y2K event. Communication Systems Specialist, 2-Way Radio/Mobile Data 1987 – 1999 Installed, maintained, and repaired to the component level Motorola two-way mobile data equipment, closed circuit TV / security systems, GPS tracking devices and wireless RF data links. Managed projects, performed propagation studies, maintained FCC licensing, and performed routine inspections of remote transceivers and tower sites. Hands-on experience with communication systems analyzers, O'scopes, wattmeter's, telco line testers, digital volt meters, Motorola ASTRO Radio Service Software, and installation and configuration of Motorola Centracom Central Electronics Banks and Dispatch Consoles. * Planned, designed, and implemented a statewide, IP-Based Voice & Data work force management communications system. Performed installation of 1400 mobile data terminals/two-way radios, 18 dispatch consoles, and 27 radio transmitter sites saving the company over $1.5 million in outsourced services (psfiles.intermec.com/eps_files/eps_cs/MichCon.pdf). * Procured land and buildings for remote transmitter sites. Ensured compliance with FCC, FAA, and local governmental agencies. * Consistently rated “Exceeds Individual Performance” expectations. EDUCATION BA, Business Administration, Davenport University, Dearborn, MI Concentration: Computer Information Systems / Process Engineering Associate Degree, Electronics Engineering Technology, Stautzenberger Technical College, Toledo, OH PROFESSIONAL COURSES/ACCREDIDATIONS Microsoft Certified Systems Engineer (MCSE) Business Process Reengineering, Learning Tree Intl. Certified Novell Administrator (CNA) Six Sigma Green Belt, R.L. Polk & DTE Energy Certified Electronics Technician (ISCET) Capability Maturity Model, Integration (CMMI) Planning, Controlling Projects using Primavera TeamPlay Motorola ASTRO Digital Systems - Motorola Microsoft Project 2000 – New Horizons Managing Projects in Organizations

Manager

Rochester, MI