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Computer Operator
I have extensive experience as a Computer Operator and on the Help Desk with both MVS Mainframes and Unix servers. I have experience controlling and monitoring MVS/JES2 & JES3, Unix servers, and VM systems in a large data center. In this role, I performed routine system maintenance and problem solving tasks daily in a fast-paced environment. I have worked with the customer to quickly resolve their problems. I learn very quickly and believe that my qualifications, along with my motivation and enthusiasm, would make me an excellent candidate for your opening. I also have strong problem solving skills and I am able to work well communicating with the proper technical people to get a problem solved quickly. Thank you for your time and consideration. I hope to have the opportunity to discuss the opening with you in person. I can be reached at 303-680-2715 (home) or 303-653-4517 (cell) Sincerely Shaunna Padula Shaunna Padula
Legacy System Operator
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Legacy System Operator |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Aurora, CO |
Work Experiences
10/2007 - 3/2009
Lockheed Martin
Contractor / Freelance
- Computer Operations
•Controlled and monitored MVS/JES2 & JES3 and UNIX systems in a large data center
•Performed IPL’s and routine maintenance of systems
•Performed technical writing functions with the operational procedures update team
•Performed problem investigation, escalation and problem reporting
•Performed routine system status to ensure systems were working properly
•Maintained pro-active communication with customers concerning system integrity
•Provided initial investigation, isolation and identification of system abnormalities
•Performed job scheduling functions and monitored for successful completion
•Opened problem tickets and documented resolutions
•Performed scheduling functions for routine processing
Tape Library
•Mounted, pulled, labeled, and filed tapes
•Monitored systems for tape mount requests
•Prepared tapes to send to/return from offsite location for secure storage
•Prepared tapes to be mailed to customers
4/2006 - 4/2007
IBM
Contractor / Freelance
- Computer Operations
•Controlled and monitored MVS/JES2 & JES3 and UNIX systems in a large data center
•Performed IPL’s and routine maintenance of systems
•Performed technical writing functions with the operational procedures update team
•Performed problem investigation, escalation and problem reporting
•Performed routine system status to ensure systems were working properly
•Maintained pro-active communication with customers concerning system integrity
•Provided initial investigation, isolation and identification of system abnormalities
•Performed job scheduling functions and monitored for successful completion
•Opened problem tickets and documented resolutions
•Performed scheduling functions for routine processing
6/1987 - 6/2005
Lucent Technologies
Individual Contributor
- Computer Operations
•Controlled and monitored MVS/JES2 & JES3 and UNIX systems in a large data center
•Performed IPL’s and routine maintenance of systems
•Performed technical writing functions with the operational procedures update team
•Performed problem investigation, escalation and problem reporting
•Performed routine system status to ensure systems were working properly
•Maintained pro-active communication with customers concerning system integrity
•Provided initial investigation, isolation and identification of system abnormalities
•Performed job scheduling functions and monitored for successful completion
•Opened problem tickets and documented resolutions
•Performed scheduling functions for routine processing
Tape Library and Print Room Management
•Mounted, pulled, labeled, and filed tapes
•Monitored systems for tape mount requests
•Prepared tapes to send to/return from offsite location for secure storage
•Prepared tapes to be mailed to customers
•Performed activities associated with print and mailroom
Education
Skills
| Skill | Rating |
|---|---|
| MVS Mainframe |  |
| JES2 | |
| JES3 | |
| ID Administration | |
| UNIX servers | |
| VM systems | |
| Help Desk | |
| IMS | |
| VTAM | |
| TSO/ISPF | |
| Microsoft Office | |
| HP Openview | |
