I suspect you’ll find very few candidates with a background such as mine,and it’s one I’d like to put to work on your behalf.

10/2008 - 3/2009

URS Washington Division

Contractor / Freelance

• Document control functions including database capture, image capture, transmission of records over seas, Dossier Preparation of documents and images.

1/2007 - Present

Individual Contributor

• A/R, A/P, filing, scanning, reconciliations, reporting, office support

1/1978 - 8/2008

IHS Inc

Manager

• • Automated retention process, using database tools to ensure accuracy of data and ease of access. • Protected company during litigation by providing full and accurate documentation of policy and procedures and retention schedules. • Ensured compliance with ISO 9001 and City, State and Federal requirements such as HIPPA, FACTA, and SOX leveraging industry knowledge of common records management practices to reduce risk. • Ensured continuity of operations by identifying Vital records to protect data and minimize risk in the event of disaster. • Ensured compliance with corporate retention standards overcoming reluctance to participate by earning trust at all levels of the enterprise in reliability and confidentiality of data collection. • Resolved customer issues and concerns promptly by creatively managing people and processes with limited resources by effectively building internal and external relationships. • Increased compliance with retention policy by communicating technical information effectively and by exercising judgment and discretion concerning confidential and sensitive information. • Controlled expenses and minimized disputes when dealing with individuals who were change-averse. Created a good dialogue to build understanding for the need for new record retention strategies, displaying tact, diplomacy and patience. • Educated colleagues and business partners about records requirements using a consultative approach to build trust. Accountable to all clients and partners for quality service levels in all activities. • Prioritized work, supervised, trained, and directed subordinate staff in maintaining records policies and procedures to maximize productivity and identify opportunities for process improvement. • Streamlined data and document research process company-wide by serving as subject matter expert. Earned recognition as “go to” resource to plan thorough efficient research. • Streamlined data management process during an acquisition, methodically merging records to comply with retention policy after arranging all logistics of the transfer process. • Aided in records and file room transfer during office moves and relocated and set up Records Center. • Recommended and coordinated microfilming/scanning projects with outside vendors. • Designed and implemented imaging systems including microfilm and digital scanning. Systems included AP Records, Employee files, Journal Entries and other financial records which were made accessible to all global employees around the clock. • Established an AP Quality audit system to catch errors. Caught up to $1 million per year in duplicate payments and errors. • Designed and implemented new procedures for quality control, data entry, indexing, tracking and retrieving records all focused on auditing for data integrity. • Diagnosed and resolved database problems through consultation with appropriate corporate contacts and vendors.