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jacqueline Davis
A company with room to grow that cares about their customer concerns a company that assures quality customer service.
Customer Service Representative
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Representative |
Highlights: |
Employee of the Year for 3 Years with World Almanac Education and Digital Sale Phone Employee of the Year from Time Warner |
Ideal Companies: |
Call Center /Help Desk in any Government and State offices |
Education level: |
High School/GED |
Will Relocate: |
Yes |
Location: |
Bedford, OH |
Work Experiences
3/2008 - 3/2009
Micros Retail
Entry Level
- Help Desk
Took incoming calls from Retail Stores troubleshooting Point of sale equipment,Networking helping install CPU,s , Modems and DSL Equipment
10/2007 - 3/2009
Jackson Hewitt tax Service
Entry Level
- Prepared taxes and Submitted paperwork to the IRS through their Electronic System
9/2007 - 2/2008
Time Warner Cable Company
Entry Level
- Call Center Help Desk
Took incoming calls from Cable Digital Phone and Internet Subscribers Troubleshooting equipment Took Payments Set Appointments and Dispatch Technicians
11/2005 - 9/2006
Internal Revenue Service
Entry Level
- Help Desk/Call Center
Took Incoming call from taxpayers setting appointments payment plans and an assistance with tax law questions
3/1999 - 9/2006
