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RssExcellent Customer Service Agent

I am seeking a company where I can use the skills I have learned taking the company and myself to the next level. I would like a company that has an open door policy and willing to take ideas from the entry-level employees as well.

Customer Service Representative

Statesboro, GA

About Me

Industry:

Customer Service

Occupation:

Customer Service Representative

Ideal Companies:

Call Centers of any kind, Wireless Companies
 

Education level:

High School/GED

Will Relocate:

No

Location:

Statesboro, GA

Work Experiences

12/2007 - 3/2008

St. Armands Group

Manager

  • Advertise for available apartment openings, collections of rental payments, update resident files, handled resident complaints and work orders, processed potential applicants, and also managed a staff of 4.

10/2006 - 11/2007

Corporate Bank Transit

Contractor / Freelance

  • Independent contractor providing part time substitute driver service through corporate bank transit picking up and delivering packages to all BB&T Banks and BB&T Insurance company. Also worked accelerated routes going to BB&T Home Office in North Carolina and Macon, GA. Currently an on call position.

11/2005 - 7/2006

NCO Financial

Entry Level

  • Inbound call center, assisting customers with account information, payments, payment arrangements, service reconnection, service termination, service repair, service change, and a host of other account services.

2/2004 - 10/2005

Lenders Recovery Service

Entry Level

  • In charge of 3rd party collecting, skip tracing, client liaison to accounts assigned to our office, and part time recovery agent.

Education