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RssPre Sales Systems Engineer

Looking for a challenging and dynamic position in a growth company.

System Engineer

Elgin, TX

About Me

Industry:

Information Technology

Occupation:

System Engineer

Highlights:

My first P&L position I increased revenue from 42% expected to 108% actual. This was after I was told by the VP not to worry about not making my figures, since the economy was in such a bad state of flux. I took this as a personal challenge to see what I was capable of. My district was 2nd in annual revenue for global operations. I was directly responsible for displacing a firmly established competitor at a Fortune 500 account. This effort took four months. I learned a completely new product line and became the subject matter expert before training on the product had become available. I am proud that I set aside my career in order to support my children during a series of personal tragedies.
 

Education level:

Associate

Will Relocate:

Yes

Location:

Elgin, TX

Work Experiences

5/2000 - 5/2001

Brocade Communications Systems, Inc.

Manager

  • Recruited and managed Technical Sales Team of eleven direct reports for Central US. Managed client relationships up to CTO level. Supported Marketing in trade shows, user groups, and seminar opportunities. Involved in every aspect of corporate and field sales/service arenas. Ensured regional sales objectives were met through SE scheduling. Transitioned Post Sales roles to newly formed Call Center. Administered performance appraisals, salary, and account management compensation programs. Coached, trained, assisted, and in general helped all account management personnel as necessary. Prepared and met yearly budget. No surprises management. 99% travel.

1/1998 - 5/2000

Brocade Communications Systems, Inc.

Individual Contributor

  • Was company‚Äôs first Field SE. In this startup environment, I supported Sales Reps in Pre and Post Sales OEM and System Integrator relationships for connectivity using Storage Area Network Fabrics. Setup Proof of Concept demonstrations of highly available, redundant and fault tolerant solutions. Worked with HBA vendors on interoperability in heterogeneous OS and storage issues. Provided escalation of primary and secondary business problems to executive team. Worked closely with Marketing on evangelistic missions and tradeshows. Provided instructional on-site product training, both in prepared and impromptu settings. Taught SAN Architecture. Developed Presentations. Participated in all stages of the sales cycle. 99% travel both Domestic and Global.

6/1996 - 12/1997

STK / Network Systems Group

Individual Contributor

  • Pre and Post Sales support using secure encrypted Internet products and mainframe channel extension products. Project Team Manager for critical accounts. Team Leader for Client Relationship management. Primary point of client contact for support of product and services. Directed Disaster Recovery Planning and Testing for high speed LAN/WAN computer networks. Documented, analyzed and resolved client inquiries and issues. Prompt on follow up and follow through.

10/1992 - 6/1996

Network Systems Corporation

Individual Contributor

  • Managed technical team of thirteen direct reports in three states. Held various positions: Technical Support Rep, Branch Manager, and District Customer Service Manager in this expanding and changing environment. Hardware and Software implementation and maintenance of high speed LAN/WAN computer networks. Provided escalation management of all technical and customer concerns. Prepared proposals for network implementation. Liaison between pre/post sales, technical support, logistics and customers. Taught Customers and field personnel on products/solutions. * Hyperion Club Award 1991 Increased Revenue from 42% to 108%. Exceeded revenue quota of $1.4M.

Education

1982

Associate Degree

National University

  • Computer Science

Keywords

SAN, LAN, WAN