Detail-oriented and highly accurate customer service representative/account specialist within a large international information services organization. Provide day-to-day and special circumstances support to customers in a timely manner. Known for building and maintaining strong customer relationships, interpreting and analyzing customer needs, managing accounts according to company guidelines and policies, and acting as liaison between the company, vendors, and customers to ensure consistency of information and timely resolution of issues. Strong problem solver with the ability to support customers in all areas of their accounts, including researching data to determine issues.
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