Vice Presiden Operations & Production

JEFF KELLER 5086 Apache Circle Frisco, TX 75034 (469) 556-3192 rjskeller4@aol.com Vice President – Operations Regional Operations / B2B / Call Centers Risk Management / CQI / Cost Control P&L / Re-Engineering / Planning Budgeting & Forecasting / Contracts & Negotiations / E-Commerce Developed multi-divisional operations, production and startups for Fortune 500 companies including Wells Fargo, Bank United, and AIG. Rose through sales and sales management positions to manage multi-billion dollar national business, marketing electronic underwriting and production in highly competitive, rapid growth B2B environment. Implemented dramatic improvements in performance, reducing costs and increasing productivity. -Realized 24 hr turnaround at Wilmington, setting industry standard, enabling growth to $5B in 1st year. -Cut operating costs $7.2M annually at Countrywide with automated underwriting system and SOPs. -Launched marketing program to reach untapped niche at IndyMac, leading to $35M sales pipeline. -Increased loan processing volume 550% in two months through aggressive recruitment at Wilmington. Key Skills: Excellent operational management skills coupled with experience in sales and business development. Lead large teams. Focus on improving performance through application of CQI methodology. Technical knowledge enabling development of automated systems and standard operating procedures to improve productivity. BS, Management & Economics, Montana State University. Platinum Certification, F.A.S.T.E.R, a CQI methodology. Three time recipient Mentoring Leadership Award; President’s Club Award for Leadership. CAREER SUMMARY Vice President, KFG Financial Group, LLC, a residential & commercial mortgage brokerage, 2008 to present. Built business from zero to $3M funded production and $6M rolling pipeline within seven months. Regional Vice President, Indy Mack Federal Bank FSB, 2007 to 2008. Directed loan product sales for the seventh largest mortgage originator in the country. Prepared marketing and budget forecasts for $35M monthly pipeline of wholesales mortgages to brokers, bankers and correspondents. Trained underwriters on systems and products. Regional Vice President, ResMae Mortgage Corp., 2006 to 2007. Increased funded production from $3M to $25M in six months. Recruited, trained and coached 10 field account executives and managed 350 independent brokers. AVP/Regional Operations Manager, Wilmington Finance, a $45M division of AIG, 2004 to 2006. Started up and managed regional operations center including registration, compliance, underwriting, processing, closing and funding of wholesales loans. Directed 75 people and $45M budget with full P&L responsibility. Vice President, Underwriting, Countrywide Mortgage, 1998 to 2004. Directed regional underwriting center supporting 65 branch offices, nine production regions with 4,000 loans per month. Worked with IT to develop underwriting automated system. Division project leader for CQI efforts. Managed 100 underwriters, $50M budget. Earlier: Production Operations Manager, Wells Fargo Home Mortgage; Wholesale Underwriting Manager, Bank United; Branch Manager, Norwest Financial.

Vice President

Frisco, TX