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About Me
Industry: |
Telecommunications |
|---|---|
Occupation: |
Sales Engineer |
Ideal Companies: |
Caterpillar, State Farm Inusrance |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Washington, IL |
Work Experiences
7/1995 - 1/2009
Federal Reserve Bank of Chicago - Des Moines Office
Individual Contributor
- · Researched and resolved complex operational outages involving daily customers, departments, branches of the Federal Reserve Bank, banks, and other financial institutions.
· Analyzed and adjusted differences requiring immediate resolution to avoid losses and ensure maximum efficiency.
· Demonstrated initiative and teamwork during recent system operations conversions. As a result, our team encountered minimal errors on transition day and completed all work on schedule.
· Prepared debit and credit entries and entered into the general ledger in accordance to required deadlines.
· Developed positive customer relations when answering inquiries in a professional manner.
· Ability to build strong professional partnerships over distance, while serving 4 years in a remote work environment.
· Analyzed check processing systems, float, billing, budget, and pricing.
· Provided daily processing problem solving.
· Analyzed check and administrative functions and worked with various departments/offices to improve efficiency.
· Problem resolution for system maintenance, processing and software functionality.
· Called and discussed quality work concerns with external and internal customers.
· Selected from four regional offices to participate in a special initiative team. Selection based on knowledge, skills, productivity, and quality. Results included a significant reduction in the backlog and loss mitigation.
· Responsible for the control and loss mitigation of problem entries. Selected as one of two team members from all four regional offices. Prestigious selection was again based on knowledge, skills, productivity, and quality.
10/1988 - 6/1995
Sears Accounting Center
Individual Contributor
- · Performed detailed analysis on store profit and loss margins.
· Maintained an excellent record in balancing the stores bank reconciliation statements.
· Responsible for maintaining miscellaneous departmental cash funds.
· Recognized attention to detail in resolving financial recovery of out of balance accounts.
Education
2008
Bachelor Degree
University of Phoenix
- Business Accounting
1978
High School/GED Degree
Morton High School
- General / Accounting
