High Motivated Strong Client Focused/Customer Service professional who thrives in a team environment working to ensure the internal/external customers are satisfied that their service requests/issues are completed.

COMPANY	POSITION HELD	DATES WORKED
XL Global Services	(Confidential)	3/2004 - 9/2008
XL Global Services	(Confidential)	3/2000 - 2/2004

SCHOOL	MAJOR	YEAR	DEGREE
Lehman College	MS - Education	1980	Master Degree
SUC at Buffalo	BS- Education	1976	Bachelor Degree

Highlights:

Companies I like:

Nonprofit Organizations, Insurance Companies

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Teamwork

• wireless device coordinator
• telecom administrator
• IT coordinator
• Vendor Relationships Coordinator

• Facilitated meetings throughout the Global Business Service/Global Technology Service departments to clarify responsibilities. This increased the efficiency of the deployment and support of Cellular/BlackBerry devices. ? Compiled and consolidated all XL Companies wireless devices to XL Global Services AT&T Wireless Corporate account to better leverage increased negotiation pricing on hardware and services.