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Heath B

Universal Support Tech

Occupation:

Help Desk Specialist

Location:

Chico, CA

Education Level:

Bachelor

Will Relocate:

No

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Broad background in most areas of support: customers, employees, application, network, workstation, peripherals, web site, printing, etc.

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COMPANY POSITION HELD DATES WORKED

Consultant (Confidential) 1/2007 - 4/2008
Butte County Probation Department (Confidential) 1/2006 - 1/2007
Chico Country Day School (Confidential) 9/1999 - 9/2002
TLCO, Inc. (Confidential) 6/1988 - 11/2005
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SCHOOL MAJOR YEAR DEGREE

UC Santa Barbara, CA Experimental Psychology 1977 Bachelor Degree
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Highlights:

managed software support group for 17 years, created training and reference database on in-house intranet, supported campus-wide elementary school network.

Companies I like:

sungard, landacorp, enloe, auctiva

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CollapseResponsibilities

implement new digital video recording system, update hardware inventory, research and document procedure to recover from hardware failure in mission-critical jail security system.
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