Detail oriented trouble shooter with a penchant for excellent customer service. Not afraid of making suggestions for solutions. Diligent, thoughtful, responsible.

COMPANY	POSITION HELD	DATES WORKED
Wachovia Bank, NA	(Confidential)	9/1994 - 9/2005

SCHOOL	MAJOR	YEAR	DEGREE
Wytheville Community College	Computer Information Systems	1993	Associate Degree

Highlights:

The most outstanding accomplishment of my career was the development of a quite sophisticated and efficient payment processing system for the Information Systems Payment Processing Department. Had it not been built for internal purposes, it most definitely could have been modified for B2B sale.

Companies I like:

Microsoft, Apple, Ford, Doctor, Lawyer, CPA

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Leadership

• Customer Service
• Business Analyst
• Systems Analyst
• Bookkeeper

I pay very close attention to all communications in order to provide analysis of business needs and requirements. My goal is to come under within budget while making the customer very happy.