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Marjorie S

Experienced Customer Service Rep

Occupation:

Customer Service Representative

Location:

Houston, TX

Education Level:

Trade School

Will Relocate:

No

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Professional customer service rep with experience handling sensitive client info and with complaint management. Resolution oriented, attention to detail, well-spoken

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I enjoyed complaint resolution when I worked for a national flower/gift delivery company. I was able to successful resolve 90-95% of all complaints utilizing company guidelines without referral to stage 2 resolution (manager).
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