The Business Analyst works with all levels of management and co-workers, all skill levels, specializing in banking applications and general ledger.

COMPANY	POSITION HELD	DATES WORKED
Fidelity Information Services	(Confidential)	12/2005 - 5/2007
London Bridge/John Harland	(Confidential)	12/1995 - 1/2004
Fidelity Information Services	(Confidential)	5/1990 - 12/1995
American Pioneer	(Confidential)	5/1988 - 5/1990

SCHOOL	MAJOR	YEAR	DEGREE
Miami University, Oxford OH	Education -- Spanish	1975	Bachelor Degree

Highlights:

Dedicated resource for one client. Supervisor for support group for all international clients (approximately 50 institutions).

Companies I like:

Health care industry, Hospitality industry

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• analyst
• software development
• software implementation
• client support

My ability to work directly with the client and then relate the client's needs to the appropriate staff had the greatest impact on the organization. The client was satisfied and the integrity of the software was preserved. Also, while I am not a programmer, my ability to work effectively with my assigned programmers made the performance of my job much easier.