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Dan S

Excellence in Customer Service

Occupation:

Customer Service Supervisor

Location:

Seattle, WA

Education Level:

Trade School

Will Relocate:

No

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Orginzational skills communication loyal professional

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 2/1994 - Present
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SCHOOL MAJOR YEAR DEGREE

Associated Schools Customer Service/Travel 1978 Trade School Degree
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Highlights:

OBJECTIVE A challenging position where I can maximize my management and customer service skills and utilize my problem solving ability to earn client trust. EMPLOYMENT IKON Management Services Inc. Employed 1994 to Present Englewood, Colorado FLEET MANAGER 2000 to present Responsible for the organization and design of a route system to manage the inspection and activity reports of approximately 600 copiers in 140 schools and offices. Track monthly usage and make recommendations to utilize equipment to its full capacity. Build and maintain strong customer satisfaction relationships. Skills include organization, problem solving and teamwork. OFFICE SUPPLY MANAGER 1994 to 2000 Responsible for the organization and ordering of corporate office supplies in a Fortune 500 company. Budget reporting, office furniture and equipment repair, and corporate vehicle fleet management. Addition Responsibilities include: Assistant Supervisor for the mailroom, copy room, and receptionist. Cyprus Amax Minerals Company Employed 1990 to 1994 Englewood, Colorado ASSOCIATE BUYER 1992 to 1994 Responsible for the organization and ordering of corporate office supplies in a Fortune 500 company. Budget reporting, office furniture and equipment repair, and corporate vehicle fleet management. MAILROOM REPRESENTATIVE 1990 to 1992 Responsible for the organization of the mailroom, collection and distribution of all outgoing and incoming mail, and prepare express packages efficiently and expediently. Britt Airways, Inc Employed 1979 to 1989 TerreHaute, Indiana CUSTOMER SERVICE REPRESENTATIVE Flight ticket sales and reservations, customer check-in, baggage and freight handling, aircraft parking and weight and balance operations. EDUCATION Emily Griffith Opportunity School December 2001 Computer Fundamentals Denver, Colorado Word Perfect, Excel Dale Carnegie Training Certificate February 1999 Effective Speaking and Human Relations Denver, Colorado Interpersonal Relations Development Associated Schools November 1978 Airline and Travel Agency Personnel Miami, Florida Abraham Lincoln High School May 1976 Liberal Arts Council Bluffs, Iowa SKILLS Carpentry, Handyman, Dog behavior training, Volunteer Service. REFERENCES: Available upon request

Companies I like:

Boeing, costco, amazon, dishnetwork, home depot, canon

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Point person delivering 500 new copiers to 130 location in 45 days. Developed a route system to monitor equipment activity
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