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Shirley  S

Helping others who don't have time to help themselves

Occupation:

Secretary

Location:

Omaha, NE

Education Level:

High School/GED

Will Relocate:

No

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Currently, I am seeking association with a company that can benefit from my expertise as an administrative assistant with excellent organizational skills, an outstanding work ethic and the ability to work equally well in both team-oriented and self-directed environments.

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COMPANY POSITION HELD DATES WORKED

Adecco (Confidential) 4/2007 - 8/2007
First Data (Confidential) 11/1998 - 1/2006
First Data (Confidential) 11/1996 - 11/1998
First Data (Confidential) 5/1994 - 11/1996
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SCHOOL MAJOR YEAR DEGREE

Brush High School Business Office Ed 1979 High School/GED Degree
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Highlights:

Developed and initiated update and maintenance procedures for the FAMIS software application.Compiled multiple documents data into one master spreadsheet requested by the Senior Vice President of First Data Real Estate.I assisted the migration from Lotus Notes to Microsoft Outlook by helping others to navigate the new messaging system.I assisted in the development of standard methodology for tracking and reporting errors, which negatively impacted clients.Contributed to the development and implementation of action plans to eliminate or substantially reduce errors. Created and implemented new procedures and tools to simplify converting new clients onto the FDR system.I was a major contributor in the conversion of Wells Fargo from true offline to online/offline processing platform.Participated in the development of new procedures and tools, which resulted in improved client satisfaction, as demonstrated in First Data client surveys.

Companies I like:

Mutual of Omaha, Ford, Hewittp-Packard

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Interfaced with both internal and external customers to identify needs, field questions and submit work requests to resolve property issues. Maintained all record-keeping including but not limited to payroll and accounts payable without error.
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