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Shamica F

In search of my career!

Occupation:

Customer Service Representative

Location:

Tampa, FL

Education Level:

Trade School

Will Relocate:

No

CollapseDescription

An experienced, dedicated, and detailed-oriented Professional who is knowledgeable in providing excellant customer service. The ability to establish and maintain excellent relationships with customers and associates. Particular strengths include: * Oral and Written Communication * Problem Analysis and Resolution * Customer Relations * Authority to make decisions

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CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

Customized Cleaning (Confidential) /1997 - /2006
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SCHOOL MAJOR YEAR DEGREE

Erwin Technical Center Business Service Specialist 2000 Trade School Degree
Hillsborough High School General Studies 1998 High School/GED Degree
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CollapseAccomplishments

Highlights:

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CollapseResponsibilities

Monitoring employees phone calls from clients. Evaluating the empolyees work ethics and overall proformance.
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