IT Director

Industry:	Information Technology
Occupation:	Project Manager
Highlights:	? Successfully managed all aspects of a complex business reengineering project replacing all “back office” software systems, including financial, accounting, budgeting, asset tracking, products, materials management, payroll, and HR. Led business requirements gathering and analysis leading to buy vs. build solution generation (Lawson ERP). Presented and secured approval from stakeholders, and orchestrated efforts of all assigned project managers resulting in successful delivery of project. ? Serve as Project Director for all data conversions, system interface, and system configuration engagements. Interview, hire, and supervise project staffs, present progress reports to upper management and client principals, and effectively resolve issues and allocate required resources to meet project objectives. Manage testing activities, and oversee configuration and migration requirements upon final client signoff. ? Recent milestones include serving as Director for a 16-month ERP system project spanning 83 locations across the US. Managed 45 internal and external development resources located in Sacramento, San Diego, Chicago, Tampa, and India. Oversaw all software modification and testing efforts, database modifications, and integration and testing upon acceptance; project far exceeded client, deadline, and budgetary expectations.
Ideal Companies:	Intel, Macintosh, IBM
Education level:	Trade School
Will Relocate:	Yes
Location:	Carmichael, CA

Directed the design, development and implementaion of enterprise wide applications over numerous platforms. Project Director for all data conversions, system interfaces and system configuartions engagements. Managed a company wide implementation of a new ERP system.

1/2001 - 4/2006

Coram Healthcare

Director / VP

• •Establish Project Management Office, methodologies and guidelines. •Develop project proposals, plans, timelines and budgets. •Assess business processes and develop proposals in support of business objectives. •Create RFPs based on company’s business goals and objectives. Research vendor products that support the business requirements. •Implement standardized policies, procedures and application development lifecycle methodology. •Direct I.T. staff in the research and development of enterprise software solutions. •Manage internal and external resources in the development of customized software. •Meet with senior business owners to identify and prioritize new system requirements. •Research, evaluate, and document corporate business requirements. •Participate in re-engineering projects encompassing all areas of IT, including hardware, software, networking, and communications.

8/2000 - 12/2000

Dynamic Healthcare Solutions

Executive

• •Assess IT department infrastructures, resources and applications software. •Provide software engineering project leadership, and senior information technology management. •Develop proposals and make recommendations for hardware and software requirements, EDI solutions and IT resources. •Liaison between software vendors and customers. •Work closely and effectively with health insurance providers, carriers and third party administrators to help leverage their technology investments.

2/2000 - 8/2000

First Health/Coventry

Contractor / Freelance

• •Manage an IT staff supporting corporate provider systems. •Facilitator for Joint Application Design (JAD) meetings with stakeholders and business colleagues. •Design and develop a global provider application to support a corporate claims processing and client/member enrollment system. This project included the design and construction of an Oracle database, Visual Basic user interface using Tuxedo software as middleware. •Direct resources in planning and prioritization of work assignments. •Identify and resolve production problems with existing applications and databases. •Provide guidance and direction to IT staff.

6/1999 - 1/2000

Dynamic Healthcare Solutions

Contractor / Freelance

• •Assist in the implementation of an IBM A/S 400 (hardware) and new application software package for an international manufacturing company. •Evaluate hardware, software, and network configurations then provide alternate solutions. •Meet with users to identify and create data conversion requirements, and establish business process flow procedures for all departments. •Document, prioritize and track system changes. •Establish test environment and quality control measurements for users to test requested enhancements then scheduled and coordinated change control.

1/1989 - 2/1999

Health Net

Director / VP

• •Direct the implementation of a client/server national pharmacy system that averaged approximately 1.5 million transactions daily. •Responsible for all systems utilized by the Customer Service Department supporting over 8 million members’ nation wide in a 24 x 7 environment. •Manage the development and population of an Oracle database repository for drug utilization, manufacture rebates and financial reporting. •Manage conversions of membership and claims information from multiple systems and platforms. Develop system interfaces, audits and data feeds. •Re-engineer and streamline drug manufacture rebate processes that brought in revenue exceeding thirty million dollars annually. •Manage the direction, systems analysis, and programming activities of a corporate applications development group within the Information Technology department. •Responsible for the development, deployment and support of an enterprise wide national Provider system to retain all hospital, medical group, and doctor information. System was designed utilizing a three-tier client/server architecture using Visual Basic on the client and COBOL/SQL, CICS & DB2 on the IBM mainframe. •Develop a correspondence and tracking system that supports individual or mass mailing of informational bulletins, policy or procedure changes, state or federal mandated communications. •Managed the development of graphical user interfaces (GUI) to IBM mainframe applications. •Deploy and maintain medical systems that were used nation wide. •Integrate complex applications to reduce data redundancy and associated costs. •Manage large scale, multi-state projects for system conversions and new system development. •Design and implement a relational database repository for medical and pharmacy claims data. •Lead and participate in Joint Application Design (JAD) meetings with business owners and end-users. •Direct a team to create programming and naming standards for project development. •Instrumental in the development of project lifecycle methodology standards.

1973

Bachelor Degree

American River College

• Computer Programming

Skill	Rating
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Information Technology, Program Director, Sr. Project Manager