Certified project management professional specializing in telecommunications. Independent, self-starter accustomed to managing multiple projects. Proven abilities with extensive knowledge required to apply project management methodologies to deliver high quality results to internal and external clients. Detail oriented and highly organized, able to access process gaps and recommend solutions for improvement. Project Management - Develop and maintain project plans, identify resource needs, and manage project schedule collaborate effectively across functional teams to define strategy, goals and commitment to timelines and deliverables. Support the technical team as well as Sales to ensure project is delivered to the client seamlessly. Communication - Own communications to project members and stakeholders on progress, issues, and risks including regular status updates and escalations as needed. Change Management - Develop change management strategies by identifying key stakeholders, approach, and communication plans for implementation of new processes, technology, and/or tools. Deliver Solutions - Lead the execution of strategic projects to provide new services on time while exceeding customer expectations. Partner with cross-functional teams to ensure minimal impact to client.

Highlights:

• AT&T
• Billing
• Cisco
• IBM
• Porting
• Customer Service
• PMP
• Telecommunications
• Automation
• Process Improvements