PROFESSIONAL EXPERIENCE Senior Solutions Executive with technology business operations, customer relationship management, and software technology solutions expertise. Proven ability to develop and foster strong, trusted adviser relationships with customers and executives, resulting in high customer satisfaction, account penetration, customer reference accounts, and increased revenue. Skilled in partnership and alliance management, strategic account management, project management, software development, integration, and delivery. Maintain exceptional interpersonal communication skills, and am intellectually equipped to serve within roles where agility and effective strategic leadership is key.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Department Supervisor And Key Carrier	8/2016 - Present
E Gain Corporation	Senior Solutions Consultant	5/2015 - 2/2016
Apttus Corporation	Senior Pre Sales Solution Architect And Engagement Manager Engaged	12/2012 - 3/2015
Netuitive Inc.	Technical Alliance Manager Directed Oem Program	5/2011 - 8/2012
Systar Inc.	Strategic Account Managerleadership And Process Improvements. Pre Sales Engineer Additional Professional Experience And Education Federal Program Manager	6/2008 - 5/2011

SCHOOL	MAJOR	YEAR	DEGREE
George Mason University	Business Administration - MBA	1997	Master Degree

Highlights:

• Management
• Documentation
• PMBOK (Project Management Book of Knowledge)
• Product Management
• Professional Services
• Services
• Sourcing
• Account Manager
• Architect
• Customer Relationship Management

Customer Relationship Management – Pre-Sales Engineering – Proof of Concept Delivery & Presentations Digital Transformation – Customer Experience Excellence Account Management – Sales & Delivery Liaison – Strategic Alliances – Program Management – Risk Management Organizational Management – Product Implementation – Project Leadership – Business Development Business Activity Monitoring – Application & Infrastructure Performance – Software Development