A multifaceted claims specialist with exceptional customer focus and organizational skills. A progressive 18-year career within the insurance claims industry, serving as a positive and professional example to others. Proficient in multi-tasking, with skilled documentation, writing, and communication strengths. Very strong background in liability investigation, including applicable statutes and case law in fourteen states. Comprehensive knowledge of vehicle evaluation. Primary focus: injury evaluation, negotiation, arbitration, mediations, total loss settlements, and bodily injury settlements. Liability investigation * Injury evaluation * Vehicle evaluation * Settlement negotiations * Multi-state experience in negligence law * Arbitration filings * Litigation files * Structured settlements * Wrongful death settlements * Minor prove-ups

Highlights:

• Arbitration
• Customer Focus
• Documentation
• Evaluate
• Focus
• Insurance
• Insurance Claims
• Litigation
• Settlements