Seasoned manager, expert in harnessing the power of teams to innovate, resolve issues, commit to greater sales and productivity,and consistently deliver "red carpet" service. Management career experience coupled with strong technological know-how, is underscored by a tradition of building revenues, increasing sales, boosting the customer experience, and presenting realistic and cost-effective solutions that endure throughout the short- and long-term. A "no fanfare," self-directed leader, direct, respectful, and welcoming of others' contributions. Enjoy brainstorming the merits of new ideas, establishing a direction, and proceeding with resolve. A quiet achiever, encouraging mentor, and decisive problem-solver.

Highlights:

• Directed the activities of up to 100 personnel on the sales and customer service team, including 7 sales managers, New Business Development Team, and was responsible for sales and content of company website. • Facilitated two competitive company acquisitions involving the simultaneous conversion of $80 Million in sales. Staffed, trained, and lead ad-hoc training teams (one to three people each) comprised of internal employees plus trainers. Devised and headed “Command Center” operation to resolve issues and expedite the conversion process. Administrate and monitor a fiscal-year, $500 Million sales budget in a manner that meets and exceeds milestone dates and budgetary guidelines.