A multi-skilled professional managing stakeholder expectations and willing to take full responsibility for the delivering of project objectives. I am an easy going individual who enjoys challenging and diverse roles and is confident working with technical experts from any industry. Presently looking to work for acompany that rewards effort and initiative and at the same time providing plenty of progression and development opportunities to its employees. Customer Service Skills: * Persuasive speaking skills. . * Have leadership skills and ability to get feedback from the customers by starting conversations. * Know how to deal with angry, drunk ordepressed people. * Experience of working and maintain good relationship with sponsors, clients and other stakeholders. * Comprehensive understanding of time, resource, and change management. * Good understanding of risk analysis and decision-making. * Extensive knowledge on MS Project with detailed task management tracking. * Experience of working in team as well as individually in the fast paced environment. Personal attributes: * Highly motivated, hard working, and detail oriented person with positive attitude. * Desire to excel through hard work, research, skills and perseverance. * Capability of working individually as well as enthusiastically in team and easily adaptable to the environment. * High level of competence in the use of Microsoft project, Microsoft Word, Excel and PowerPoint. * Ability to operate under pressure and tight deadlines and provide the quality results * Capacity to motivate and lead team members. * Capability to handle conflict management and prioritization skills. * Strong verbal and written communication skills. Other Technical Proficiencies: Windows 2007,2010, MS Office tools, Excel.

Highlights:

• Change Management
• Communication Skills
• Customer Service
• customer service skills
• Its
• Leadership
• Management
• Microsoft
• Microsoft Change Management
• Microsoft Excel