Ten years of hosted Exchange and SharePoint operations and support. * Nine years as Data Center Technician. * Nine years supervisory experience, 4 years manufacturing operations, 5 years self-employed. * Seven years of tier 3 technical support for Internet clients (connectivity, setup, software, hardware and LAN/WAN support for cable modem and dial-up customers). * Experience in many different IT environments: Global application service provider (Apptix), whose customers included some of the largest ISPs Large Internet service providers (RCN Telecom and Cox Communications) Government (US Patent and Trademark Office) * Eight years of tier 1, 2 and 3 hardware, desktop, and internet support experience. * Advanced hardware and software support of PC and HP Servers, including resolving hardware and software conflicts and troubleshooting connectivity. * Excellent communications skills, verbal and written. COMPUTER RELATED EXPERIENCE Enterprise Applications: Installed/Operated/Monitored/Maintained Microsoft Exchange Enterprise 2000/2003/2007/2010/2013 Microsoft SharePoint 2003/2007/2010 Microsoft SQL 2000/2005/2008/2012 Microsoft Clustering File/MS SQL/MS Exchange Veritas Backup Exec

Highlights:

Companies I like:

C2, Cox Automotive, Amazon

• SAN (Storage Area Network)
• Services
• SharePoint
• Sharepoint Team Services
• Sharepoint Technologies
• SQL 2000
• Ssl
• Structured Query Language
• Switches
• VMWare