Description
QUALIFICATIONS Over 10 + years of communicating effectively and efficiently to assist the goals and identify needs of clients to provide technical support in a consultant/trusted advisor role * Ability to installed software, modified and repaired hardware and resolved technical issues compiled and accurately entered electronic data in systems * Proven track record of successful program management with proven ability to instructional design utilizing IT support to technical/non-technical personnel within the business * Strong drive and determinate conscientious work ethic able to thrive in a competitive and challenging environment * Detailed oriented with the ability to prioritize work and meet deadlines * Experienced in general office business practices, answering customer's inquiries, addressing problems, and maintaining confidentiality * Receptive to and supportive of team efforts to ensure customer satisfaction * Keen eye for errors and inconsistency, striving for flawless output * Strong interpersonal, listening, and rapport-building skills, with aptitude to effectively communicate with customers, coworkers, business associates, and management, maintaining a positive work environment
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Solutions Consultant Systems Analyst Network Analyst | 10/2012 - Present |
| Xerox Corporation | Supervisor | 8/1994 - 9/2004 |
Accomplishments
Highlights:
Companies I like:
Canon
Keywords
