QUALIFICATION SUMMARY * Customer-, Quality-Focused, and friendly Office Professional team leadership and 7+ years office and customer service and collections telephone experience * Excellent phone skills with background providing manual outbound phone calls and handling inbound calls to and from candidates potentially interested in technical staffing opportunities as well as performing third-party collections calls * Excellent online interface skills, typing 50 WPM to handle online chat inquiries. * Trained on FDCPA policies and standards * Technically proficient in Windows Vista/XP, Microsoft Office Suite (Word, Excel, Powerpoint, etc.) with background maintaining spreadsheets of candidate responses * Accurate and thorough having performed scheduling (interview), background data entry and online job posting * Exceptional communication skills both verbal and written. * Desire and ability to quickly grasp and apply new concepts. * Team player who works well individually and in group settings. * Reliable, dependable, and hard-working consistently striving to excel. * Flexible willing to perform job requests as needed in an efficient and timely manner * Formally recognized as SoNoted Employee of the Month for providing exceptional customer service

Highlights:

Companies I like:

Real estate, Sales, Apple

• Customer Service
• Data Entry
• Drug Screen
• Information Technology
• Microsoft Excel
• Recruiting
• Call Center
• Credit Card
• customer service skills
• Intranet