Description
QUALIFICATIONS SUMMARY: Experienced, positive, detail-oriented, and creative Information Technology professional with strong project management skills. Providing quality solutions to major incidents and complex business problems whilst delivering I.T. business systems, infrastructure and testing within scope, budget and tight SLA agreements. Experienced 10+ years' experience in Network Operations, Data Centers, Network Systems, Military Satellite Communications and baseband operations. Cybersecurity Assessment and Authorization (A&A), Certification and Accreditation (C&A) support for a DoD program, Cybersecurity and Information Assurance (IA) expert throughout all stages of acquisition, systems engineering, and maintenance processes. Background and experience in Navy satellite communications systems engineering, operations and management, validation and interoperability testing, and end-to-end satellite systems CDMA, WCDMA, TDMA, DAMA, UHF, VHF, SHF, RF, SATCOM networks and I.T. networking experience, Windows/Systems, Active Directory/Exchange Administration, VMware (ESX), Cisco, within an ever-changing environment. A regular contributor of ideas and solutions for changes to business processes. Now looking forward to next stage in career Information Technology professional with strong project management skills seeking a challenging position in Program Management, Network Operations Manager, Information Assurance Engineer, Network Security Analyst, Network Security Engineer, Management, Q&A, R&D, Software, Testing, and Engineering. The Department of the Navy is poised to begin the Next Generation Enterprise Network (NGEN) phase of information technology services on the Navy Marine Corps Intranet (NMCI). Experienced with CDMA, QXDM, SMS, WAP, and MMS. * Investigates technical problems and performs non-regression testing on networks. * Provide testing reports and data to R&D team. * Experienced in Intelligent call routing and knowledge management systems. Experienced with CRM application integration & implementation, analyst supporting Sales force, Maximo, Remedy, or similar CRM solutions. * Understanding of integration of the CRM with other enterprise systems. * Enterprise Asset Management (EAM) Production Support experience. Experienced with add, delete and modify users as employees are hired, transferred or leave the organization security profiles and access rights for users. * Create new profiles if needed. * Maintains metrics to track trends in usage and activity, data integrity, business operation objectives. * Assist with data strategy/data migration with a strong Excel knowledge and ability to manipulate data and integrate, manage, and report on critical information. * Demonstrated and provides training and center information for carrier integration. * Provides Network Operations and performance monitoring of 24x7 of system health, incident tracking, escalation, capacity planning, disaster recovery, change management and asset management with Network/security management and alert monitoring. * Monitors of all broadcast sources received and transmitted and control of all market area Transmitter Sites. * Coordinates timely and accurate delivery of schedules, work orders electronic and physical media supervision of complex program automation. * Provides maintenance and repair of all uplink & downlink components in the production development of promotional campaigns for on-air identity and branding content quality optimization and postproduction creative editing. * Extensive IP and Telco networking architecture experience * Experience with Windows, Linux and Solaris operating system experience Strong SQL querying experience (Microsoft SQL Server, Oracle, MySQL, XML, and OCR Technology). * Familiar and experienced with some scripting (PERL, PHP, ASP) or OOP programming (C++, C#, Java, etc.) languages and source version control. * Strong written and verbal communication skills. * Motivated and resourceful enough to trace down an issue as far as you can go, but open enough to ask for help when needed. * Professional, positive attitude and a good sense of humor. Experienced with content modification and re-work provides training of products to customers and partners as part of on-site installations. Experienced with coordination, optimization, and quality assurance of live incoming occasional events monitoring of live and inserted events Identification of audio and video anomalies & inconsistencies. Experienced with Electromagnetic interference (or EMI, radio frequency interference or RFI) systems or disturbances that affects an electrical circuit due to "http://en.wikipedia.org/wiki/Electromagnetic_radiation" \o "Electromagnetic radiation" electromagnetic radiation emitted from an external source. Experienced with performance and compliance, testing on electronic products per standards. * Responsible in assisting team members in daily activities during testing, monitoring, documenting and interpreting test data to determine validity and product compliance. * Highly skilled Quality Control Technician with exceptional trouble-shooting and repair capabilities for the Defense Switching Network. Competently operating the following equipment for maintenance and repair tasks, digital/volt ohm-multimeter, signal generator, frequency counter, oscilloscope, meggers, spectrum analyzers, and firebird specialized system basic test equipment. * Help Desk technician acting as a liaison between the customer, suppliers, ships, aircraft, shore stations, and other technical groups to resolve network problems in a timely, reliability, proficient, positive, professional detailed orientated manner. * Extensive experience in system trouble-shooting and repair of software, hardware and peripheral equipment for 1300+ regional subscribers for U.S. Navy networks working support schedule. * Knowledgeable regarding IBM-PC compatible hardware, Microsoft, WordPerfect, NT, MS Word, DOS, Form Tool, MS Access, MS Excel, support and network software platforms. MEDALS & AWARDS Navy and Marine Corps Achievement Medal (4) Good Conduct Medal (5) National Defense Service Medal Armed Forces Expeditionary Medal SPECIALIZED U.S. NAVY TRAINING & SCHOOLS
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