A PMP certified Program Manager with 10+ years of experience delivering large scale business process and technology solutions in the telecommunications, energy, manufacturing and HR professional services industries. I have have held certifications as a Registered Communications Distribution Designer (RCDD) and a Checkpoint Certified Security Engineer (CCSE). Specialties: * Project / program management * HR and business process outsourcing * Workflow process automation and staff globalization * Business solutions consolidations and resource rationalizations * Operations management

Highlights:

http://www.linkedin.com/in/eddieandrich

Companies I like:

Chevron, Christus Health, BMC Software, EDS, PriceWaterhouse, KPMG, Accenture, CaGemini Earnst and Young

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Project Manager
• Business Process
• PMO
• BPO
• HRO
• Technology

Project and implementation management of BPO technology and operational process solutions Establishing managed support service infrastructures for offshore operations, development and support teams.