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John S

Sales Operations Manager/Director - 20 Years of Experience - Houston Texas area

Occupation:

Manager

Location:

Cypress, TX

Education Level:

Trade School

Will Relocate:

No

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Dynamic Senior Sales Operation Manager with more than 30 years of IT industry experience. Demonstrated expertise building high-performance customer service and sales support teams. Proven expertise interviewing and hiring qualified employees. Skilled at managing budgets up to $3.5 million and leading 75 international employees. Significant experience attracting, retaining and motivating industry talent. Strong expertise streamlining processes and procedures to increase efficiency and reduce cost.

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SCHOOL MAJOR YEAR DEGREE

Rankin Technical Institute Computer Technology 1984 Trade School Degree
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Operations Management • Sales • Budget Management • Action Planning • M&A Integration • Interviews / Hiring • Escalation Management • Consulting • Strategic Planning • Team Leadership / Motivation • Process Improvement • Collaborative Management • Cost Control • Training / Development • Coaching / Mentoring • Client Relations • Process / Procedure Development • Talent Management • Performance Management • Employee Engagement • Needs Assessment • Customer Service • Project Management • Business Development • Communication
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