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As a Customer Care, Customer Experience leader, I provide visionary and operational leadership to high performance teams. I am skilled in supporting multi site operations ranging from 450- 950 seats. In director level and VP roles, I have transformed customer organizations and enabled measurable improvements in operating expenses, quality, service levels, customer loyalty and team retention. Whether leading post acquisition integrations, rebuilding mission critical business functions or sp...Ideal Companies: Centerpoint Energy, SAIC, Netflix, Natera, Square Trade, Amazon, Google, Turn, Everbridge
Tags: Process Improvement, Enterprise Performance, Customer Satisfaction, Business Continuity, Revenue Recovery, Sales
KUMIKO UCHIDA 212 24th Street, 1st Floor Brooklyn, New York 11232 Tel/Fax (718) 499-6056 Cel (347) 463-7077 E-mail firstname.lastname@example.org EXPERIENCE 2007- 2015 2002-2007 2001-2002 1997-2001 1994-1997 HANOVER DIRECT _ THE COMPANY STORE Senior Stylist Managed from original designs to products for home furnishings catalog. _ THE COMPANY STORE, SCANDIA DOWN, COMPANY KIDS Bedding (print, woven, quilt, etc.) Rug, Bath products, etc. FREELANCE TEXTILE DESIGNER Styling, Design, Color for: DAN...Ideal Companies: Hanover Direct_ The Company Store, Senior Stylist
Tags: textile design
To obtain a position where I can use skills already acquired and learn new ones.Ideal Companies: Fortune 500
Tags: Sales, welding
Tags: IT, Computer Professional, Customer Service Mgr, Help Desk, Inventory, Inventory Control, Novell, Novell Netware, Sales, Tri-State Area
My goal is to Promote holistic patient care within a family practice. Motivate the management and teaching of disease processes.Ideal Companies: Family Practice
Tags: Experienced, Reliable, Professional, Leader, Compassionate, Dedicated